Frequently Asked Questions

Below is a list of our most commonly asked questions. If you cant find the answer you are looking for, please don't hesitate to contact us.


Laundry


Q

Is Laundry Bleach considered safe for coloured laundry?

A

Bio-D Laundry Bleach is generally considered safe for use with colourfast coloured garments but we wouldn’t advise use with dark colours – so keep it away from your LBD!


Q

Your brand name is “Bio-D” – does this mean your washing powder is biological?

A

No. We do not use enzymes as the active ingredient in our washing powder. Although enzymes are great at getting rid of tough stains, people can often be sensitive to their effects, causing allergic reactions.

 


Household


Q

Are all of your household cleaning products both solvent and fragrance free?

A

We like to offer something for everyone and have a full range of household cleaning products that are both solvent and fragrance free. Our Multi Surface and All Purpose Sanitisers contain orange oil for extra cleaning power and all of the fragrances you find in our products come from essential oils.


Q

Are any Bio D products proven/suitable to remove oil and grease from clothing and surfaces?

A

Bio-D Laundry Liquid is great for pre-treating particularly nasty stains before putting them in the wash, while Bio-D Multi Surface Sanitiser works wonders on greasy surfaces where a more heavy duty clean is required.


Q

I’m not sure whether I need All Purpose Sanitiser or Multi Surface Sanitiser - what’s the difference?

A

Bio-D All Purpose Sanitiser come in a handy spray bottles for the cleaning of surfaces. Multi Purpose Sanitiser is best for heavy duty cleaning such as ovens, sinks and floors. Download our useful PDF for more information.


Multi Surface vs All Purpose

 


Packaging


Q

Are your plastic bottles are BPA free?

A

All of our packaging is BPA free. They are actually made from PET or HDPE which means all containers are 100% recyclable.

 


Ingredients


Q

Do any of your products contain ammonia?

A

None of our products contain ammonia. For a full list of the substances we leave out of our cleaning products, see “what we leave out”.


Q

Do you use Triclosan as an antibacterial?

A

None of our products contain Triclosan. Instead we use the power of naturally derived lactic acid derived from corn. For a full list of the substances we leave out of our cleaning products, see “what we leave out”..


Q

Do your products contain MI, MIT or Parabens?

A

No Bio-D products contain MI, MIT or Parabens as preservatives. For a full list of the substances we leave out of our cleaning products, see “what we leave out”.


Q

Do your products contain Benzisothiazolinone or Octylisothiazolinone?

A

None of our products contain Benzisothiazolinone or Octylisothiazolinone. Instead we use the power of naturally derived lactic acid. For a full list of the substances we leave out of our cleaning products, see “what we leave out”.

 


General


Q

Why have you stopped making Disinfectant?

A

We haven’t! European legislation changed in recent years, restricting the use of certain descriptors such as disinfectant and antibacterial. What previously was our disinfectant has been renamed as Home and Garden Sanitiser.

Q

Why have the ingredients on the pack changed?

A

The ingredients are exactly the same as before, though their descriptors may have changed. European legislation is working towards a globally recognised naming system with uniform terms for specific chemical groups, and any changes reflect this.


Q

Are Bio-D products suitable for use with a grey water system?

A

Bio-D products are made with biodegradable substances to make fantastic products that don’t cost the Earth. This means grey water containing Bio-D cleaning products is safe to use in your garden.


Q

Are any of your products antibacterial?

A

Bio-D Multi Surface Sanitiser, Bio-D All Purpose Sanitiser, Bio-D Home and Garden Sanitiser and Bio-D Sanitising Hand Wash are all BSEN1276 approved meaning they have been tested against a range of bacteria, including E-coli, salmonella and MRSA, and are suitable for use in a catering environment.


Q

Can Bio-D products be used with a septic tank?

A

Yes, all Bio-D products can be used with a septic tank.